LINK: https://hbr.org/2020/05/digital-transformation-comes-down-to-talent-in-4-key-areas
Delivering digital transformed organisations involves a lot more than simply introducing new technology(ies) into an organisation. There are 4 key areas that should be looked at to ensure success; technology, data, process & organisational change.
In many organisations the 1st three get implemented well but then things fall apart when it comes to implementation & getting adoption within the organisation. While a change may be good for the organisation we have found that organisation systems stend to push back against most change.
This is where a dedicated agency partner like Resilience can be invaluable to the success of a transformation project.